Refund policy

What is your damaged goods policy? / How do I report a damaged good?

Damaged goods must be reported to Tiny Arms Ceramics within 48 hours of the delivery date for a refund to be issued.

Shipping cost will not be refunded.

A photo of the damaged piece, along with the box and packaging with all labels visible is required to be sent to Tiny Arms Ceramics with the report. (Email to Kate@tinyarmscoffee.com)

Damages outside of the 2 day limit will not be refunded as time sensitive insurance claims will be expired.